DECISION MAKING: RISK MANAGEMENT & DECISION MAKING
Every day, professionals make decisions that affect customers, colleagues, operations and business performance. Effective decision-making requires more than intuition—it requires analysing information, assessing risks, evaluating alternatives and selecting solutions that support organisational objectives.
Future leaders must develop the confidence and discipline to make informed decisions while balancing opportunities, risks and stakeholder expectations.
This highly interactive two-day programme introduces participants to structured decision-making, practical risk assessment and problem-solving techniques that can be applied immediately in the workplace.
Using the D.E.C.I.D.E. Framework, participants will strengthen analytical thinking, judgement, collaboration and communication while learning to make better business decisions.
D.E.C.I.D.E. Framework
D – Define the Situation
Clearly understand the issue or opportunity.
E – Evaluate Information
Gather facts, data and stakeholder inputs.
C – Consider Alternatives
Generate and compare possible solutions.
I – Identify Risks
Assess likelihood, impact and consequences.
D – Decide Confidently
Select the most appropriate option.
E – Execute & Evaluate
Implement, monitor and learn from the outcome.
Learning is reinforced through workplace simulations and two connected workplace case studies.
Learning Outcomes
By the end of this programme, participants will be able to:
(i) Understand the principles of effective decision-making.
(ii) Recognise business risks before making decisions.
(iii) Analyse information objectively using data.
(iv) Evaluate alternative solutions systematically.
(v) Apply basic risk assessment techniques.
(vi) Make confident and responsible business decisions.
(vii) Communicate recommendations professionally.
(viii) Develop a Personal Decision-Making Action Plan.
Course Details
Trainer
Industries: Oil & Gas, Investment Management & Financial Services, Logistics, Manufacturing, Plantation, Public Transportation & Infrastructure Services, Hospitality, Medical, Construction, Property Development & Facility Management. Automotive, Defense & Security
Shanizam Samsuri is an HRD Corp Accredited Trainer, Certified Associate Coach (ICF),Certified Competency-Based Assessor and Lean Six Sigma Green Belt professional with over 30 years of leadership and corporate experience in PETRONAS, including an international assignment in Sudan.
Throughout his career, he has held leadership and management roles across Strategic Communications, Human Resources, Finance, Education, Internal Audit, and International Business Ventures, providing him with extensive experience in people development, stakeholder management, organisational effectiveness, and business operations.
Shanizam specialises in Leadership, Communication, Coaching, Customer Service, Human Resources, Finance for Non-Finance, and Personal Effectiveness programmes. He has successfully facilitated training and development initiatives for organisations such as PETRONAS, PROTON, Khazanah Nasional, PRASARANA, Royal Malaysian Air Force, Boustead Heavy Industries, AON Group, NAFAS, SME Corp Malaysia, IOI Group, UOA Group, Permodalan BSN, Suruhanjaya Perkhidmatan Air Negara, Aerodarat, VFIVE, Kumon, Osstem, Daxonet, Shoraka Group and other various public and private sector organisations.
To date, he has facilitated more than 70 training programmes, conducted over 400 interviews and competency assessments, and accumulated more than 100 coaching hours with professionals at various levels, from emerging talents to senior leaders.
Known for his practical, engaging, and highly interactive facilitation style, Shanizam combines real-life corporate experiences, case studies, group activities, coaching techniques, and workplace simulations to ensure learning is relevant, impactful, and immediately applicable.
His guiding philosophy is:
“Training should not only be informative, but transformative — practical, engaging, and sustainable beyond the classroom.”
Evaluation Summary
Evaluations are collected through private QR links shared by trainers after actual training sessions.