Operational Excellence
Approved
Bengkel Hala Tuju dan Perancangan Strategik Bahagian Inkubator Digital Tahun 2026
Bengkel ini direka untuk membantu Bahagian Inkubator Digital memperkukuh hala tuju strategik, menyelaras fungsi kerja, meningkatkan kerjasama pasukan, dan menambah baik kecekapan operasi mel...
Hanafiah Mohd Isa
Business Psychology, Leadership Development, Performance Management, KPI Setting and Cascading, AI Workplace Productivity, Competency-Based Training, and Organisational Capability Building
Communication and Workplace Effectiveness
Approved
The “I” in the “TEAM” – The Psychology of Effective Teams
This Customisable (1 or 2-day) programme focuses on one core idea.
*** Strong teams start with strong individuals. ***
Participants will explore how mindset, behaviour, personality, ...
Hanafiah Mohd Isa
Business Psychology, Leadership Development, Performance Management, KPI Setting and Cascading, AI Workplace Productivity, Competency-Based Training, and Organisational Capability Building
HR, People and Talent
Approved
A.i. for HR Professionals
A practical 2-hour working session designed to help HR professionals use AI tools such as Microsoft Copilot and ChatGPT more effectively in daily HR work. Participants will explore realistic...
Hanafiah Mohd Isa
Business Psychology, Leadership Development, Performance Management, KPI Setting and Cascading, AI Workplace Productivity, Competency-Based Training, and Organisational Capability Building
Personal Effectiveness
Approved
Emotional Intelligence for Workplace Success: Building Resilience, Collaboration & High Performance
Emotional Intelligence (EQ) is a critical competency for building strong workplace relationships, leading effectively, managing stress, and achieving sustainable high performance. This inter...
VASUGI PUNAMPALAM
Artificial Intelligence (AI), Generative AI, Microsoft 365 & Copilot, Microsoft Power Automate, Workflow Automation, Prompt Engineering, ChatGPT, Claude AI, Google Gemini, Business Productivity & Digital Transformation
Communication and Workplace Effectiveness
Approved
High-Impact Business Communication & Professional Presence
Effective communication is one of the most critical competencies for workplace success. This practical programme equips participants with the skills to communicate confidently, build profess...
VASUGI PUNAMPALAM
Artificial Intelligence (AI), Generative AI, Microsoft 365 & Copilot, Microsoft Power Automate, Workflow Automation, Prompt Engineering, ChatGPT, Claude AI, Google Gemini, Business Productivity & Digital Transformation
AI and Digital Productivity
Approved
Microsoft Copilot for Microsoft 365: Transforming Workplace Productivity with AI
Microsoft Copilot is revolutionising the modern workplace by integrating Generative AI directly into Microsoft 365 applications. This practical programme equips participants with the knowled...
VASUGI PUNAMPALAM
Artificial Intelligence (AI), Generative AI, Microsoft 365 & Copilot, Microsoft Power Automate, Workflow Automation, Prompt Engineering, ChatGPT, Claude AI, Google Gemini, Business Productivity & Digital Transformation
AI and Digital Productivity
Approved
Claude AI for Business Writing, Research & Decision-Making
Claude AI is one of the most advanced Generative AI platforms for business writing, document analysis, research, critical thinking, and professional communication. This practical programme e...
VASUGI PUNAMPALAM
Artificial Intelligence (AI), Generative AI, Microsoft 365 & Copilot, Microsoft Power Automate, Workflow Automation, Prompt Engineering, ChatGPT, Claude AI, Google Gemini, Business Productivity & Digital Transformation
AI and Digital Productivity
Approved
Mastering ChatGPT for Business Productivity and Workplace Excellence
ChatGPT is transforming how professionals communicate, analyse information, generate ideas, and complete everyday business tasks. This hands-on programme equips participants with practical s...
VASUGI PUNAMPALAM
Artificial Intelligence (AI), Generative AI, Microsoft 365 & Copilot, Microsoft Power Automate, Workflow Automation, Prompt Engineering, ChatGPT, Claude AI, Google Gemini, Business Productivity & Digital Transformation
AI and Digital Productivity
Approved
AI Productivity Masterclass: ChatGPT, Claude, Microsoft Copilot & Power Automate for the Modern Workplace
...
VASUGI PUNAMPALAM
Artificial Intelligence (AI), Generative AI, Microsoft 365 & Copilot, Microsoft Power Automate, Workflow Automation, Prompt Engineering, ChatGPT, Claude AI, Google Gemini, Business Productivity & Digital Transformation
AI and Digital Productivity
Approved
Microsoft Copilot: Enhancing Workplace Productivity (Intermediate)
Artificial Intelligence is transforming how organizations work, communicate, and make decisions. Microsoft Copilot for Microsoft 365 combines the power of generative AI with familiar Microso...
Ts. Raffiq @ Reffis bin Eddy
Microsoft 365, Microsoft Copilot, Power BI, Advanced Excel, Power Automate, SharePoint Online, AI Productivity, Business Intelligence, Digital Transformation, and Corporate IT Training.
AI and Digital Productivity
Approved
Microsoft Power BI: Analyzing Data and Building Interactive Dashboards (Basic)
Organizations generate large volumes of business data every day, but transforming that data into meaningful insights remains a challenge. Microsoft Power BI enables organizations to consolid...
Ts. Raffiq @ Reffis bin Eddy
Microsoft 365, Microsoft Copilot, Power BI, Advanced Excel, Power Automate, SharePoint Online, AI Productivity, Business Intelligence, Digital Transformation, and Corporate IT Training.
AI and Digital Productivity
Approved
Microsoft Power Automate: Automating Workplace Productivity (Basic)
Microsoft Power Automate is a powerful Microsoft 365 application that enables organizations to automate repetitive business processes, improve operational efficiency, and reduce manual work ...
Ts. Raffiq @ Reffis bin Eddy
Microsoft 365, Microsoft Copilot, Power BI, Advanced Excel, Power Automate, SharePoint Online, AI Productivity, Business Intelligence, Digital Transformation, and Corporate IT Training.
AI and Digital Productivity
Approved
Introduction to Microsoft Power Automate
Course Purpose
This course equips participants with the practical skills to automate repetitive, time-consuming tasks using Microsoft Power Automate — one of the most powerful automatio...
Mir Safiullah
RPA & AI Solution Architect and Trainer
Technical and Industry Skills
Approved
Basics Electricity for Non-electrical personnel
This course is designed for Managers, Executives, Supervisors or even normal employees who have no electrical bacgrounds but have to work in electronic environtment for eg. Supervisors for E...
Ahmad Nasser Osman
Semiconductor testing
AI and Digital Productivity
Approved
CHATGPT AUTOMATION FOR OFFICE EXECUTIVES
ChatGPT automation in office administration is revolutionizing how businesses handle routine tasks, enabling faster and more efficient workflows. By leveraging AI-powered language models, co...
Ahmad Nasser Osman
Semiconductor testing
Technical and Industry Skills
Approved
Excel Basics
Excel is vital to a company for several reasons. Firstly, it efficiently organizes and manages data, allowing for easy retrieval and analysis. Secondly, it provides robust tools for data ana...
Ahmad Nasser Osman
Semiconductor testing
Leadership and Management
Approved
PROJECT MANAGEMENT ESSENTIALS
Delivering successful projects within the committed timelines, budgets, and meeting customer requirements are the key goals in Project Management. Meeting the project and business objectives...
Ahmad Nasser Osman
Semiconductor testing
Leadership and Management
Approved
Environment sustainability and social impact
Environment sustainability is the actions that will preserve the world that we live will last longer for tens to hundreds of years for us and our generations. We need to think for the future...
Ahmad Nasser Osman
Semiconductor testing
Leadership and Management
Approved
Creative and Analytical Thinking Skills
This course is designed for Managers, Executives, Supervisors or even normal employees who deal with a lot of meetings, presentations, discussions in their daily jobs that require a proper M...
Ahmad Nasser Osman
Semiconductor testing
Technical and Industry Skills
Approved
Overview of Applications design based on SiC Devices
Silicon carbide (SiC) is highly significant in today's market due to its exceptional properties, including high thermal conductivity, high breakdown voltage, and efficiency at elevated tempe...
Ahmad Nasser Osman
Semiconductor testing
Technical and Industry Skills
Approved
IGBT & SiC MOSFET Device Theory and Electrical Test Methodology
Silicon Carbide (SiC) is revolutionizing the electronics industry due to its superior properties compared to traditional silicon. SiC devices exhibit higher thermal conductivity, greater ele...
Ahmad Nasser Osman
Semiconductor testing
Technical and Industry Skills
Approved
Essentials of Python Programming
Python is an interpreted, object-oriented, high-level programming language with dynamic semantics. Its high-level built in data structures, combined with dynamic typing and dynamic binding, ...
Ahmad Nasser Osman
Semiconductor testing
Technical and Industry Skills
Approved
Advanced Perl Programming in REGEX (Regular Expressions)
Perl is a general-purpose language that is widely used in DB integration, engineering applications, statistical analysis, report generations, machine-to-machine interfacing, data format conv...
Ahmad Nasser Osman
Semiconductor testing
Technical and Industry Skills
Approved
Essentials of Perl Programming
Perl is a well-established programming language that has been developed through the time and effort of countless free software programmers into an immensely powerful tool that can be used on...
Ahmad Nasser Osman
Semiconductor testing
Technical and Industry Skills
Approved
SiC MOSFET Device Theory and Electrical Test Methodology
Semiconductor Industry contributes to one of the largest market share today. In October, 2017 Semiconductor market has surpassed USD 35 Billion per month worldwide and emerged as one of the ...
Ahmad Nasser Osman
Semiconductor testing
Technical and Industry Skills
Approved
FUNDAMENTALS of Digital Test Methodology
Semiconductor Industry contributes to one of the largest market share today. In March, 2022 Semiconductor market has surpassed USD 45 Billion per month worldwide and emerged as one of the im...
Ahmad Nasser Osman
Semiconductor testing
Technical and Industry Skills
Approved
Fundamentals of Semiconductor Device Test Methodology
Semiconductor test is one of important process in manufacturing semiconductor devices. It is important for the semiconductor test engineers to understand the fundamentals of the test methodo...
Ahmad Nasser Osman
Semiconductor testing
HR, People and Talent
Approved
Understanding and Application of The Employment Act 1955
The course is aimed to provide participants with in-depth knowledge the scope / guidelines of the Employment Act 1955 and the application of the laws to work situations....
Muhammad Syafiq Soh
Human Resources, Industrial Relations, Domestic Inquiry, Disciplinary Procedures, Workplace Harassment Prevention, Corporate Governance, ABAC, MACC Act Section 17A, Customer Service Excellence.
Governance, Risk and Compliance
Approved
“Integrity Matters” - Anti-Bribery Anti-Corruption (ABAC) Policy
To promote a corruption free work environment by providing clarity and guidance on Section 17A of MACC Act 2009, the consequences of non-compliance, establish policies and procedures as an i...
Muhammad Syafiq Soh
Human Resources, Industrial Relations, Domestic Inquiry, Disciplinary Procedures, Workplace Harassment Prevention, Corporate Governance, ABAC, MACC Act Section 17A, Customer Service Excellence.
Governance, Risk and Compliance
Approved
Corporate Governance on Creating a Conducive Work Environment - Compliance to MACC Act 2009 Section 17A; and - Prevention of Harassment @ The Workplace
This program highlights the importance of good corporate governance by establishing a conducive work environment in promoting zero tolerance on bribery & corruption which have serious conseq...
Muhammad Syafiq Soh
Human Resources, Industrial Relations, Domestic Inquiry, Disciplinary Procedures, Workplace Harassment Prevention, Corporate Governance, ABAC, MACC Act Section 17A, Customer Service Excellence.
HR, People and Talent
Approved
Managing Discipline Effectively In The Workplace and Disciplinary Procedures
Managing difficult employees is never an easy task and is one of the most challenging for Managers. If not handled properly it can disrupt workflow, damage team morale and create a toxic wor...
Muhammad Syafiq Soh
Human Resources, Industrial Relations, Domestic Inquiry, Disciplinary Procedures, Workplace Harassment Prevention, Corporate Governance, ABAC, MACC Act Section 17A, Customer Service Excellence.
HR, People and Talent
Approved
"Stop It” - Prevention and Eradication of Harassment @ The Workplace
Harassment in any form is deemed a criminal offence under Malaysian laws. This training creates awareness on the seriousness of the offence and the importance of promoting a “Zero Toleranc...
Muhammad Syafiq Soh
Human Resources, Industrial Relations, Domestic Inquiry, Disciplinary Procedures, Workplace Harassment Prevention, Corporate Governance, ABAC, MACC Act Section 17A, Customer Service Excellence.
Customer Experience and Service
Approved
Driving Hospitality and Customer Service Excellence
Hospitality is a people-first industry. As well as offering necessary services, much of the focus is on providing an enjoyable experience for hotel guests, diners, travelers, and leisure-see...
Muhammad Syafiq Soh
Human Resources, Industrial Relations, Domestic Inquiry, Disciplinary Procedures, Workplace Harassment Prevention, Corporate Governance, ABAC, MACC Act Section 17A, Customer Service Excellence.
HR, People and Talent
Approved
"Getting It Right" - The Conduct and Proceedings For A Domestic Inquiry
The readiness for holding a Domestic Inquiry is very important for grave misconduct cases where it may lead to termination / dismissal of an employee/s. The process involves investigation, i...
Muhammad Syafiq Soh
Human Resources, Industrial Relations, Domestic Inquiry, Disciplinary Procedures, Workplace Harassment Prevention, Corporate Governance, ABAC, MACC Act Section 17A, Customer Service Excellence.
Leadership and Management
Approved
"Getting It Right" - The Conduct and Proceedings For A Domestic Inquiry
The readiness for holding a Domestic Inquiry is very important for grave misconduct cases where it may lead to termination / dismissal of an employee/s. The process involves investigation, i...
Muhammad Syafiq Soh
Human Resources, Industrial Relations, Domestic Inquiry, Disciplinary Procedures, Workplace Harassment Prevention, Corporate Governance, ABAC, MACC Act Section 17A, Customer Service Excellence.
ESG and Sustainability
Approved
Sustainability and ESG 101
This course provides a comprehensive exploration of the multi-faceted concept of sustainability, moving beyond simple environmentalism to examine the intersection of ecological health, econo...
Fareed Abdul Ghani
Sustainability & ESG
Leadership and Management
Approved
Leadership Starts with You : Building Ownership, Influence and Accountability at Work
Leadership Starts with You is a practical 2-day leadership development programme designed to help employees lead through ownership, accountability and positive influence even without a forma...
Siti Aishah Binti Abdullah
Soft skills
Customer Experience and Service
Approved
Stay Calm, Solve Smart: Handling Difficult Customers and Complaints with Confidence
Stay Calm, Solve Smart: Handling Difficult Customers and Complaints with Confidence is a practical 2-day programme designed to help participants handle difficult customers, manage complaints...
Siti Aishah Binti Abdullah
Soft skills
Customer Experience and Service
Approved
Service That Wins Trust: Turning Every Customer Interaction into Business Impact
This practical 2-day customer service programme is designed to help participants deliver professional, consistent and customer-focused service when engaging with customers across different g...
Siti Aishah Binti Abdullah
Soft skills
Leadership and Management
Approved
Better Interviews, Better Hires: Strengthening Manager Capability in Structured Interviewing
This 2-day structured interviewing programme equips managers and leaders with the practical skills to make better, fairer and more evidence-based hiring decisions. Hiring is not merely an HR...
Siti Aishah Binti Abdullah
Soft skills
AI and Digital Productivity
Approved
AI Productivity Kit for HR Learning Specialists
AI Productivity Kit for HR Learning Specialists is a practical and hands-on 2-day programme designed to equip HR and Learning & Development professionals with the skills to leverage AI tools...
Siti Aishah Binti Abdullah
Soft skills
Leadership and Management
Approved
Financial Acumen - Basic Finance for Non-Finance Managers
This 2-day programme is designed to build practical financial understanding among Management Trainees and emerging leaders who do not come from a finance background.
The course helps part...
Dr Khairul Anuar Abdullah
• Strategic Planning • Finance for Non-Finance Professionals • Financial Planning & Analysis • Risk Management • Project Management • Design Thinking • Collaborative Leadership • Critical Thinking and Creativity • Emotional Intelligence • Crisis Man
Leadership and Management
Approved
Business Acumen - Strategic Planning Fundamentals
This 2-day programme equips Management Trainees with the core concepts, tools, and practical thinking skills required to understand how organisations set direction, make strategic choices, a...
Dr Khairul Anuar Abdullah
• Strategic Planning • Finance for Non-Finance Professionals • Financial Planning & Analysis • Risk Management • Project Management • Design Thinking • Collaborative Leadership • Critical Thinking and Creativity • Emotional Intelligence • Crisis Man
Leadership and Management
Approved
Customer Experience Training
Customer expectations continue to evolve, requiring organizations to move beyond providing good service to delivering memorable customer experiences. Every customer interaction presents an o...
Nursita Yuslina Mohd Kamil
Lean/Process Improvement Basics, Servie uality and Issue Resolution, Strategic Planning Fundamentals,, Leadershop Effectiveness, Ris Management and Decision Making
Communication and Workplace Effectiveness
Approved
Strategic Communications Training
In today's fast-paced and highly connected workplace, effective communication is a strategic capability that influences leadership effectiveness, stakeholder engagement, collaboration, and o...
Nursita Yuslina Mohd Kamil
Lean/Process Improvement Basics, Servie uality and Issue Resolution, Strategic Planning Fundamentals,, Leadershop Effectiveness, Ris Management and Decision Making
Leadership and Management
Approved
RISE Leadership Program
Stepping into a leadership role for the first time is both exciting and challenging. Many newly promoted managers find themselves managing people they once worked alongside, balancing new re...
Nursita Yuslina Mohd Kamil
Lean/Process Improvement Basics, Servie uality and Issue Resolution, Strategic Planning Fundamentals,, Leadershop Effectiveness, Ris Management and Decision Making
Leadership and Management
Approved
Project Risk Management Essentials: Anticipating, Managing & Responding to Uncertainty
Projects today operate in increasingly complex environments characterised by uncertainty, changing priorities, resource constraints, stakeholder expectations, market disruptions, regulatory ...
Wan Syamilah Wan Ismail
Project Management, Woman Empowerment
Leadership and Management
Approved
CREATIVE AND CRITICAL THINKING SKILLS FOR PROJECT MANAGERS: Driving Innovation and Structured Decision-Making in Projects
Creative and critical thinking are essential competencies that complement the discipline of project management. Project management is the art and science of planning, organizing, directing, ...
Wan Syamilah Wan Ismail
Project Management, Woman Empowerment
Leadership and Management
Approved
Project Management Essentials
This 2-day intermediate-level Project Management Essentials course is designed for professionals who are involved in projects. Still, it may not have formal project management training, who ...
Wan Syamilah Wan Ismail
Project Management, Woman Empowerment
Leadership and Management
Approved
Agile Fundamentals & Scrum Framework
Agile is not merely a methodology. It is a mindset shift that empowers business to drive efficiency, accelerate decision-making, and enhance collaboration across its diverse business portfo...
Wan Syamilah Wan Ismail
Project Management, Woman Empowerment
Leadership and Management
Approved
Decision Making: Risk Management and Decision Making
This practical and interactive programme helps participants strengthen their decision-making capability in complex, uncertain, and risk-sensitive workplace situations.
Participants will l...
MOHAMED FA'EEK AHMAD
RISK MANAGEMENT
Leadership and Management
Approved
Core Management Skills - Project Management Fundamentals
Core Management Skills - Project Management Fundamentals is a 5-day practical programme designed using the Project Management Institute (PMI) framework to build strong project execution disc...
Wan Syamilah Wan Ismail
Project Management, Woman Empowerment
Operational Excellence
Approved
Operational Excellence – Lean Process Improvement Basics
This 2-day course introduces Management Trainees to the core principles, tools, and workplace applications of Operational Excellence, Lean Thinking, and basic process improvement.
The cours...
SUM LEE MIN (XENNA)
Integrated Management Systems (ISO 9001, 14001, 45001, 13485); Occupational Safety, Health & Risk Management; Workplace Wellbeing, Ergonomics & Human Factors; Operational Excellence, Lean, Six Sigma & Kaizen; Business Resilience, Governance & Sustainabili
AI and Digital Productivity
Approved
Future Skills: Digital Tools and Data Analytics Basics
This practical 2-day programme builds the digital confidence and foundational analytics capability that early-career professionals need to perform effectively in modern workplaces. Participa...
Tajul Asni Bin Ahamad
Digital Transformation, Digital Literacy, Analytics and AI
Leadership and Management
Approved
Practical AI Tools for Professionals
This hands-on programme introduces professionals to AI tools they can use immediately in their daily work — from writing and analysis to research, summarisation, and workflow automation. P...
Tajul Asni Bin Ahamad
Digital Transformation, Digital Literacy, Analytics and AI
AI and Digital Productivity
Approved
Digital Transformation: People, Process, and Technology
Digital transformation fails most often not because of technology, but because of people and process. This programme takes a balanced view — equipping participants to lead transformation i...
Tajul Asni Bin Ahamad
Digital Transformation, Digital Literacy, Analytics and AI
AI and Digital Productivity
Approved
Agentic AI in Organisations: Leading the Next Wave
Agentic AI — systems that plan, decide, and act autonomously — represents a fundamental shift in how organisations operate. This programme prepares leaders and practitioners to understan...
Tajul Asni Bin Ahamad
Digital Transformation, Digital Literacy, Analytics and AI
AI and Digital Productivity
Approved
Data Literacy for the Modern Workplace
Data is now a core workplace skill, yet most employees lack the confidence to read, question, or act on data meaningfully. This programme builds practical data literacy — not coding or sta...
Tajul Asni Bin Ahamad
Digital Transformation, Digital Literacy, Analytics and AI
AI and Digital Productivity
Approved
AI Strategy for Leaders: From Awareness to Action
This programme equips organisational leaders with the strategic literacy needed to make informed decisions about AI adoption. It moves beyond hype to address how AI reshapes operating models...
Tajul Asni Bin Ahamad
Digital Transformation, Digital Literacy, Analytics and AI
Leadership and Management
Approved
Fundemantals of Project Management
Fundamentals of Project Management provides participants with the essential knowledge, practical tools, and proven techniques needed to successfully plan, execute, monitor, and complete proj...
Poedjo Witjaksono
Leadership, Management, Strategy, Coaching and Corporate Engagements.
Leadership and Management
Approved
Mastering Trait-Based Leadership Competencies: Leading Beyond 2030
A 3-day assessment-informed leadership development programme designed to help leaders strengthen the personal traits, leadership behaviours, and workplace capabilities required to lead effec...
Hanafiah Mohd Isa
Business Psychology, Leadership Development, Performance Management, KPI Setting and Cascading, AI Workplace Productivity, Competency-Based Training, and Organisational Capability Building
Personal Effectiveness
Approved
Successful Time Management and Goal Setting
Understand the importance of time management.
Recognize the relationship between time management and goal setting.
...
SUZANNA YIP WAI LENG
Communication, Emotional Intelligent, HR selection
Communication and Workplace Effectiveness
Approved
Effective Communication & Presentation Skills
Master public speaking skills for effective communication. Learn about speech delivery, visual aids, and audience engagement...
SUZANNA YIP WAI LENG
Communication, Emotional Intelligent, HR selection
Leadership and Management
Approved
Managing with DISC: Enhancing Leadership Through Personality Insights
Module 1: Introduction to DISC
Module 2: Identifying and Understanding Styles in the Workplace
Module 3: Leadership Strategies Using DISC
Module 4: Communication and Conflict Management
...
SUZANNA YIP WAI LENG
Communication, Emotional Intelligent, HR selection
Communication and Workplace Effectiveness
Approved
Interpersonal and Communication Skills Using Neuro Linguistic Programme (NLP)
This course is designed to empower participants with effective interpersonal and communication skills using the principles and techniques of Neuro-Linguistic Programming (NLP). NLP is a psyc...
SUZANNA YIP WAI LENG
Communication, Emotional Intelligent, HR selection
AI and Digital Productivity
Approved
AI Led Problem Solving & Decision Making
Most managers already have strong problem-solving instincts. What they lack is a structured method to run that thinking at speed, with the quality of analysis that decisions today actually r...
Kamalia Kamarudin
Leadership development, high potential coaching, succession planning, assessment centre, high potential and high performer programmes, cross-cultural intelligence, communication and presentation, soft skills, human resources, and AI and data.
AI and Digital Productivity
Approved
TrainingPlace Trainer Onboarding Guide
This self-paced onboarding guide helps newly registered trainers understand how to use TrainingPlace from start to end. It provides a clear step-by-step walkthrough of the trainer journey, s...
Hanafiah Mohd Isa
Business Psychology, Leadership Development, Performance Management, KPI Setting and Cascading, AI Workplace Productivity, Competency-Based Training, and Organisational Capability Building
Leadership and Management
Approved
NLP Basic Practitioner Certification
This certification program introduces participants to Neuro Linguistic Programming (NLP) as a practical framework for understanding human behaviour, communication, influence, emotional maste...
Khairul Mazlan
Leadership, Organization Development, Sales, NLP
Communication and Workplace Effectiveness
Approved
Data Storytelling and Business Communication Skills
Most executives and managers in Malaysia have more data than they know what to do with. The gap isn't access to information, it's the ability to turn that information into a story that moves...
Kamalia Kamarudin
Leadership development, high potential coaching, succession planning, assessment centre, high potential and high performer programmes, cross-cultural intelligence, communication and presentation, soft skills, human resources, and AI and data.
Leadership and Management
Approved
Managing a Multigenerational Workforce
Malaysian workplaces today have up to four generations working side by side; Baby Boomers, Gen X, Millennials, and Gen Z, each shaped by different formative experiences, expectations, and id...
Kamalia Kamarudin
Leadership development, high potential coaching, succession planning, assessment centre, high potential and high performer programmes, cross-cultural intelligence, communication and presentation, soft skills, human resources, and AI and data.
Leadership and Management
Approved
AI-Ready Leadership Skills for Managers and Leaders
Most managers in Malaysia have heard about AI. Many have a company memo about it. Very few have had the space to examine what it actually means for how they lead. This programme fills that g...
Kamalia Kamarudin
Leadership development, high potential coaching, succession planning, assessment centre, high potential and high performer programmes, cross-cultural intelligence, communication and presentation, soft skills, human resources, and AI and data.
HR, People and Talent
Approved
Managing and Engaging Generation Z and Alpha Employees
Generation Z is already the largest generational cohort in the Malaysian workforce, and Generation Alpha is arriving at the entry level faster than most organisations have prepared for. Most...
Kamalia Kamarudin
Leadership development, high potential coaching, succession planning, assessment centre, high potential and high performer programmes, cross-cultural intelligence, communication and presentation, soft skills, human resources, and AI and data.
HR, People and Talent
Approved
Train-the-Trainer Workshop
Be yourself and you can give a dynamic presentation that will add value to your audience as an internal trainer. There is no need to copy the style of another presentation because you are g...
Customer Experience and Service
Approved
The Winning Way in Selling: A practical apporach towards Solution Selling
In every sales meeting and presentation, we are there to provide the best to our client. Winning the sales in getting the client to say “YES” as an agreement to buy our products and/or ...
Customer Experience and Service
Approved
Experiential Selling Skills in Retail
Retail industry is fast moving and changing all the time. Selling and generating profit is important for every organization. Managing customer expectation is everyone task in a retail outl...
Leadership and Management
Approved
Leadership in Action - for Managers and Supervisors
Leading others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other in their development, your day ...
Communication and Workplace Effectiveness
Approved
Communication and Interpersonal Skills
In one day, we spent most of the time at work accomplishing our task and target. At the same time, we are also dealing with challenging and changed situation. All the above require effecti...
Customer Experience and Service
Approved
Customer Experience for Service Excellence
Customers have many choices! If they are happy with the way they are treated, they will stay with you. With the fast changing of technologies and trend in today’s global economy, providi...
Communication and Workplace Effectiveness
Approved
Dynamic Presentation
Be yourself and you can give a dynamic presentation that will add value to your audience. There is no need to copy the style of another presentation because you are gifted in your own way. ...
Customer Experience and Service
Approved
Consultative Selling: Building Trust and Driving Results
In Consultative Selling, every sales professional must be equipped with the essential skills and framework that specifically tailored for channel sales and distribution environments.
Unl...
Leadership and Management
Approved
Mastering Competency-Based Interviewing (CBI)
This practical and highly interactive programme equips hiring managers and HR professionals with the knowledge, skills, and tools to conduct structured Competency-Based Interviews (CBI) and ...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
HR, People and Talent
Approved
Strategic Retirement Planning: Planning a Meaningful & Secure Life After Retirement
This practical and holistic retirement planning programme is designed to help participants prepare for a successful transition from employment to retirement. Retirement is not merely a finan...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
Leadership and Management
Approved
Managing Effective Teams: Building Collaboration, Trust, and Accountability at Work
This practical and highly interactive programme is designed to help managers and team leaders build, lead, and sustain high-performing teams in today's dynamic workplace environment. Organis...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
Customer Experience and Service
Approved
Customer Service & Frontline Operations: Building Relationships, Managing Complaints & Retaining Customer Loyalty
This practical and interactive programme is designed to strengthen the capabilities of frontline and operational employees in delivering exceptional customer experiences through effective co...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
Leadership and Management
Approved
Emotional Intelligence for Leaders: Enhancing Self-Awareness, Empathy & Influence
This highly interactive leadership development programme helps leaders strengthen their emotional intelligence (EQ) to improve leadership effectiveness, influence, communication, and team pe...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
Leadership and Management
Approved
Coaching for Leaders: Developing People Through Conversations that Drive Growth
This practical and highly interactive programme equips leaders with essential coaching skills to develop their people, improve performance, strengthen accountability, and foster a culture of...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
Communication and Workplace Effectiveness
Approved
Effective Communication in the Workplace: Enhancing Clarity, Connection and Collaboration for All Levels
This practical and interactive programme is designed to help employees communicate more effectively in today's diverse and fast-paced workplace. Effective communication is essential for buil...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
Leadership and Management
Approved
Senior Leadership Excellence Program
This executive-level leadership masterclass is designed to help senior leaders strengthen their strategic leadership capabilities, executive presence, decision-making effectiveness, and orga...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
Leadership and Management
Approved
Leadership Mastery for Mid-Level Managers
This advanced leadership development programme is designed to help mid-level managers strengthen their leadership effectiveness, strategic thinking, stakeholder management, coaching capabili...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
Leadership and Management
Approved
Emerging Leaders Program: From Team Member to Team Leader
his practical and highly interactive programme is designed to help new and aspiring leaders successfully transition from individual contributors to effective people leaders. Moving into a le...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
HR, People and Talent
Approved
Emotional Intelligence at Work – Managing Emotions Under Pressure
In today's fast-paced and demanding workplace, employees and leaders are expected to remain professional while managing pressure, deadlines, conflicts, difficult stakeholders, and changing b...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
Leadership and Management
Approved
From Compliance to Commitment: Building Ownership, Growth Mindset & Team Synergy at Work
This highly interactive and practical programme is designed to help participants develop a stronger sense of ownership, accountability, growth mindset, and teamwork in the workplace. Many or...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
HR, People and Talent
Approved
HR for Non-HR Managers: Practical People Management for Better Workplace Performance
This practical and interactive programme is designed to equip non-HR managers with essential people management knowledge and skills to lead teams more effectively. While managers are often p...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
Communication and Workplace Effectiveness
Approved
High Impact Presentation & Storytelling Skills : Communicate with Confidence, Clarity, Influence & Impact
This highly practical and interactive programme is designed to help professionals communicate ideas more effectively through structured presentations and impactful storytelling. In today's w...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
Leadership and Management
Approved
Finance for Non-Finance Leaders: Driving Better Business & Financial Decisions
This practical and interactive programme is designed to help non-finance leaders and management employees strengthen their financial and business acumen to make better operational, commercia...
SHANIZAM BIN SAMSURI
Leadership, Communications, High Impact Presentation, Coaching and all other Soft Skills, Finance, Human Resources and Customer Services
AI and Digital Productivity
Approved
Artificial Intelligence Management Systems (AIMS): ISO 42001:2023 Awareness Foundation Training
Course Description
A focused one?day awareness course that translates ISO/IEC 42001:2023 into practical, role?relevant guidance. It covers the AIMS lifecycle (Clauses 4–10), highlights ke...
Aaron Chan
ISO 27001, ISO 27701, ISO 22301, ISO 42001, ISO 9001, ISO 20000, ISO 14001, Business Process Improvement
Operational Excellence
Approved
ISO 22301 Internal Auditor
Internal auditing is fundamental to any improvement initiative. The
ISO 22301standard requires an organisation conduct internal
audits to determine the effectiveness of its business cont...
Aaron Chan
ISO 27001, ISO 27701, ISO 22301, ISO 42001, ISO 9001, ISO 20000, ISO 14001, Business Process Improvement
Operational Excellence
Approved
ISO 22301:2019 Security and resilience – Business Continuity Management Systems – Interpretation and Implementation
with Implementing a Business Continuity Management System
(BCMS) based on ISO 22301:2019 is not just about meeting
compliance. It’s about equipping your organization with the
structu...
Aaron Chan
ISO 27001, ISO 27701, ISO 22301, ISO 42001, ISO 9001, ISO 20000, ISO 14001, Business Process Improvement
Operational Excellence
Approved
ISO 22301:2019 Security and resilience Awareness – Business Continuity Management Systems - Requirements
with many uncertainties and complexity that can disrupt business
environment, organization must be able to prepare for and recover
after an emergency, disaster or pandemic.
Careful bus...
Aaron Chan
ISO 27001, ISO 27701, ISO 22301, ISO 42001, ISO 9001, ISO 20000, ISO 14001, Business Process Improvement
AI and Digital Productivity
Approved
ISO 27001:2022 – Information Security Management System (ISMS) Risk Management Course
Our ISO 27001:2022 Risk Management course is meticulously crafted to
underscore the critical process of identifying, assessing, and managing
information security risks within your organi...
Aaron Chan
ISO 27001, ISO 27701, ISO 22301, ISO 42001, ISO 9001, ISO 20000, ISO 14001, Business Process Improvement
AI and Digital Productivity
Approved
ISO 27001:2022 Information Management Systems (ISMS) Internal Auditor Training
In today's rapidly evolving digital landscape, safeguarding sensitive
information is paramount. Our comprehensive training program is
meticulously crafted to empower participants like yo...
Aaron Chan
ISO 27001, ISO 27701, ISO 22301, ISO 42001, ISO 9001, ISO 20000, ISO 14001, Business Process Improvement
AI and Digital Productivity
Approved
ISO 27001:2022 ISMS Awareness TrainingIn-hous
Explore the fundamentals of ISO 27001:2022, a crucial standard for
Information Security Management Systems (ISMS). ISO 27001:2022
emphasizes risk-based thinking and considers the organiz...
Aaron Chan
ISO 27001, ISO 27701, ISO 22301, ISO 42001, ISO 9001, ISO 20000, ISO 14001, Business Process Improvement
HR, People and Talent
Approved
The Art of Sense Making
The Art of Sense Making helps participants interpret complex situations, improve critical thinking, connect information effectively, and make clearer decisions in uncertain, fast-changing wo...
Wan Zamzahidi Wan Zahid
Root Cause Analysis
AI and Digital Productivity
Approved
AI for Leaders: Driving Strategy, Productivity, and Responsible Adoption
A 2-day leadership programme designed to help managers and business leaders understand, apply, and lead AI adoption in the workplace. The programme focuses on practical AI awareness, leaders...
Hanafiah Mohd Isa
Business Psychology, Leadership Development, Performance Management, KPI Setting and Cascading, AI Workplace Productivity, Competency-Based Training, and Organisational Capability Building
