Microsoft Copilot: Enhancing Workplace Productivity (Intermediate)
Artificial Intelligence is transforming how organizations work, communicate, and make decisions. Microsoft Copilot for Microsoft 365 combines the power of generative AI with familiar Microsoft applications, enabling users to automate routine tasks, generate high-quality content, analyze information, and improve workplace productivity.
This hands-on, instructor-led course provides participants with practical skills to use Microsoft Copilot effectively across Outlook, Excel, PowerPoint, Word, and Copilot Chat. Participants will learn prompt engineering techniques, AI-assisted content creation, document summarization, email drafting, data analysis, presentation development, and workplace best practices for responsible AI usage.
Through realistic business scenarios and guided exercises, participants will discover how Microsoft Copilot can reduce manual effort, improve work quality, accelerate decision-making, and increase overall productivity while maintaining security, privacy, and organizational compliance.
Learning Outcomes
Upon successful completion of this course, participants will be able to:
* Explain the capabilities, benefits, and responsible use of Microsoft Copilot within the Microsoft 365 ecosystem.
* Apply effective prompt engineering techniques to generate accurate, relevant, and high-quality AI responses.
* Use Copilot Chat to research information, summarize content, answer questions, and generate business documents.
* Draft, rewrite, summarize, and improve professional emails and documents using Copilot in Outlook and Microsoft Word.
* Analyze business data, generate formulas, create charts, and summarize information using Copilot in Microsoft Excel.
* Create, enhance, summarize, and present professional presentations using Copilot in Microsoft PowerPoint.
* Improve workplace productivity by integrating AI into daily business processes while following best practices for security, privacy, and responsible AI usage.
* Identify practical opportunities to leverage Microsoft Copilot to automate routine work, improve collaboration, and support data-driven decision-making.
Course Details
Trainer
Industries: Government & Public Sector Government-Linked Companies (GLCs) Oil & Gas Banking & Financial Services Manufacturing Construction & Engineering Higher Education Telecommunications Healthcare Utilities Retail & Services Professional Services
Ts. Raffiq Eddy is a Professional Technologist (MBOT), Microsoft Certified Trainer (MCT), and HRD Corp Accredited Trainer with over 15+ years of Information Technology experience and 15+ years of corporate training experience. He specializes in Microsoft 365, Microsoft Copilot, Power BI, Advanced Excel, Power Automate, SharePoint Online, AI Productivity, and Digital Transformation.
He has successfully delivered practical, hands-on training programs for government agencies, multinational corporations, government-linked companies (GLCs), higher education institutions, and private organizations across Malaysia. His engaging training style combines real-world business scenarios with interactive learning, enabling participants to improve productivity, automate business processes, and make better data-driven decisions.
Passionate about lifelong learning and digital transformation, Ts. Raffiq is committed to helping organizations and professionals maximize the value of Microsoft technologies and artificial intelligence to achieve measurable business outcomes.
Evaluation Summary
Evaluations are collected through private QR links shared by trainers after actual training sessions.