The “I” in the “TEAM” – The Psychology of Effective Teams
This Customisable (1 or 2-day) programme focuses on one core idea.
*** Strong teams start with strong individuals. ***
Participants will explore how mindset, behaviour, personality, emotional intelligence, communication, and team roles shape workplace performance. The programme moves participants from understanding themselves, to understanding others, to performing as a team under pressure.
The course includes self-discovery, interpersonal communication, team dynamics, conflict and feedback management, and a business simulation using a car manufacturing game. Participants will leave with a personal action plan and a team charter aligned to workplace goals.
Learning Outcomes
By the end of the programme, participants will be able to:
- Assess their own personality, motivation, and behavioural patterns in a team context.
- Apply emotional intelligence and communication techniques to improve workplace relationships.
- Identify team roles and use team strengths through structured frameworks.
- Manage conflict, stress, and team dynamics in high-pressure situations.
- Translate individual insights into team performance and measurable business outcomes
Course Details
Trainer
Industries: Oil & Gas, Government, GLCs, Manufacturing, Automotive, Aviation, Infrastructure, Healthcare, Banking, Education, SMEs, MNCs, Corporate Services, Public Sector, Technology, Professional Services
Hanafiah Isa is a Business Psychologist, Principal Consultant, Corporate Trainer, and AI Workplace Productivity Facilitator with 35+ years of combined corporate, consulting, training, coaching, and organisational development experience. He has worked across corporate, government, GLC, SME, and multinational environments, with strong experience in leadership development, performance management, competency-based training, organisational development, change management, training needs analysis, and AI adoption.
He previously served in corporate leadership roles, including with PETRONAS, before moving into consulting, coaching, and professional training. His training style focuses on practical workplace application, clear thinking, leadership behaviour, performance improvement, and measurable capability development.
His core training areas include AI tools for workplace productivity, Microsoft Copilot and ChatGPT, leadership development, performance management, competency-based interviews, critical thinking, problem solving, change management, presentation skills, work ethics, team effectiveness, and organisational capability building.
Evaluation Summary
Evaluations are collected through private QR links shared by trainers after actual training sessions.