Wan Syamilah Wan Ismail

Wan Syamilah bt. Wan Ismail (Sya Ismail) is a highly experienced project, program, and portfolio management professional with over 25 years of expertise across various sectors including banking, telecommunications, plantation, transportation, IT, energy, and defense.

She holds a Bachelor of Science in Information Technology from Marquette University, USA, and is certified in several globally recognized project management credentials including Project Management Professional (PMP®), PRINCE2 Practitioner, Scrum Fundamentals, ITIL v3 Foundation, and IBM Certified Solution Designer. She started her career in an industrial bank and spent 15 years in financial services industry before moving into plantation and IT sector to assume a senior management role.

Over the course of her career, Sya has successfully led and delivered multi-million-ringgit projects for both national
and multinational organizations such as TNB, Bank Negara Malaysia, Maybank, Etiqa Insurance, MINDEF, Sapura
Secured Technologies, and FGV Prodata Systems. Her portfolio includes complex projects in software implementation, ERP and SAP deployment, business intelligence, infrastructure, and operations management, as well as establishing and managing Project Management Office (PMO) and governance frameworks.

She has overseen portfolios exceeding RM350 million and played strategic roles in high-impact programs. Sya is currently a full-time trainer/coach, a consultant, and an international speaker, focusing on project management and leadership topics, conducting certification programs, and providing advisory services.

As a PMI Authorized Training Instructor and HRD Corp Accredited Trainer, she delivers PMP® preparation courses, CAPM® preparation course, project management workshops, and customized in-house training for professionals and organizations throughout Malaysia and the region.

Actively involved in the professional community, she serves as an Ambassador for the Project Management Institute Malaysia Chapter (PMIMY) and has held several leadership positions including Secretary, Director of Planning, and Auditor. She has represented Malaysia at PMI global symposiums and regional leadership meetings and continues to contribute as a speaker and mentor at various professional development events.

With her rich industry experience, structured delivery, and practical insights, Sya is committed to developing future-ready project professionals and enabling organizations to achieve strategic success through effective leadership and project/program management.

Project Management Professional (PMP®), PMI-PMP, PMI-CAPM Authorized Training Provider Instructor, PRojects IN Controlled Environments Practitioner (PRINCE2), Certified SCRUM Fundamentals, Accredited HRDC Trainer, IBM Certified Solution Designer, Certified Infrastructure Library (ITIL v3) Foundation