Mastering AI and Microsoft Copilot for Workplace Productivity
This practical course helps participants use generative AI and Microsoft Copilot to complete everyday workplace tasks faster and more effectively. Participants will learn practical prompting techniques and apply Copilot across Microsoft Word, Excel, PowerPoint, Outlook, and Teams. The course covers content creation, data analysis, email management, meeting preparation, reporting, presentation development, and responsible AI use.
Learning Outcomes
- Explain how generative AI and Microsoft Copilot support workplace productivity.
- Write clear and effective prompts that produce useful workplace outputs.
- Create, summarise, rewrite, and improve documents using Copilot.
- Analyse data, identify patterns, and generate insights in Microsoft Excel.
- Prepare presentations, emails, meeting notes, and action items efficiently.
- Apply AI to research, planning, problem-solving, and decision-making.
- Review AI-generated content for accuracy, relevance, confidentiality, and bias.
- Develop a personal action plan for using AI and Copilot in daily work.
Course Details
Trainer
Industries: Oil and Gas, Energy, Manufacturing, Banking and Financial Services, Government and Public Sector, Education, Logistics and Ports, Infrastructure, Corporate Services, Small and Medium Enterprises
Hanafiah Mohd Isa helps leaders, managers and professionals improve decision quality, workplace productivity and organisational performance. As a Business Psychologist, Consulting Advisor and HRD Corp accredited trainer, he brings over 30 years of professional experience.
His experience includes about 20 years with PETRONAS in plant, site and corporate roles across downstream and upstream operations. He has held senior management positions in enterprise change management, strategic planning, business performance and organisational improvement.
Since 2012, Hanafiah has managed and delivered more than 700 training and consultancy engagements across corporate, government and SME settings. His areas of expertise include AI and Microsoft Copilot for workplace productivity, strategic leadership, organisational psychology, KPI setting and cascading, change management, team effectiveness, coaching, facilitation, conflict resolution and structured problem solving.
He has conducted more than 50 Mastering AI and ChatGPT sessions. He also served as Key Trainer and Master Trainer for the HRD Corp Professional Certificate in Smart Instructional Design with Generative AI.
Hanafiah created the Core Prompting Framework, CPF, and Enhanced Prompting Variables, EPV. These structured methods help professionals produce clear, consistent and practical results using ChatGPT, Microsoft Copilot, Gemini and similar tools.
His facilitation connects people, processes and business outcomes. Participants leave his programmes with practical tools, clear actions and methods they can apply immediately at work.
Evaluation Summary
Evaluations are collected through private QR links shared by trainers after actual training sessions.