Approved Trainer

Siti Aishah Binti Abdullah

Expertise: Soft skills

Experience: 18 years

Industries Served: Public Service,Retail,University,Pharmaceutical,Media,Automotive,Banking,Locomotive, Apparel & Manufacturing, Schools & Education Institutions, Oil & Gas and Real Estate

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Trainer Bio

Aishah Abdullah is a highly experienced Learning & Development professional with over 15 years of cross-industry experience spanning Public Service, Retail, Higher Education, Pharmaceutical, Media, Automotive, Banking, Locomotive, Apparel & Manufacturing, Education, Oil & Gas and Real Estate.

As an HRD Corp Accredited Trainer, Certified NLP Coach and former Authorized Instructor for Honda After Sales, Aishah brings a unique blend of corporate training expertise, psychological insight and hands-on industry experience into her programmes. She holds a Master’s degree in Business Psychology from Heriot-Watt University and a Bachelor’s degree in Social Science (Hons) Psychology from Universiti Tunku Abdul Rahman (UTAR).

With more than five years dedicated specifically to Learning & Development, Aishah specialises in identifying capability gaps, designing practical learning solutions and delivering results-driven training programmes for participants across various backgrounds, including contact centre, operational, technical and corporate teams.

Her training approach focuses on real-world application, helping participants translate learning into practical workplace actions. She is known for simplifying complex concepts into clear, relatable and easy-to-apply insights, making her sessions effective for both beginner and advanced learners.

Aishah has delivered training across physical classrooms, virtual platforms and green-screen studio environments. Her facilitation style is dynamic, interactive and highly engaging, incorporating role-plays, case studies, scenario-based learning, guided discussions and practical tools to maximise engagement and knowledge retention.

Her expertise has also been recognised through invitations as a guest speaker at Heriot-Watt University, where she spoke on Organisational Culture and Design, and Universiti Malaya, where she delivered a keynote titled “Turning Talent into Influence – Leadership Starts with U” for students from the Faculty of Business and Economics. She was also recognised for Outstanding Presentation and Delivery in a nationwide Financial Literacy Webinar.

With a strong track record of empowering professionals and strengthening organisational capability, Aishah Abdullah is a trusted training partner for organisations seeking to improve workforce performance, build practical skills and achieve sustainable long-term growth.

Certifications

Masters in Science Business Psychology (HWUM),Bachelor of Social Science (HONS) Psychology (UTAR), Licensed Practitioner of NLP®, Licensed Master Practitioner of NLP®, Licensed NLP Coach®, TTT Certified Trainer & HRD Corp Accrediated Trainer (No.44529)

Approved Courses

Leadership and Management

Leadership Starts with You : Building Ownership, Influence and Accountability at Work

Leadership Starts with You is a practical 2-day leadership development programme designed to help employees lead through ownership, accountability and positive influence even witho...

Duration: 2 Days

Mode: In-house & Face-to-Face

Rating: 0.0 / 5

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Customer Experience and Service

Stay Calm, Solve Smart: Handling Difficult Customers and Complaints with Confidence

Stay Calm, Solve Smart: Handling Difficult Customers and Complaints with Confidence is a practical 2-day programme designed to help participants handle difficult customers, manage ...

Duration: 2 days

Mode: In-house & Face-to-Face

Rating: 0.0 / 5

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Customer Experience and Service

Service That Wins Trust: Turning Every Customer Interaction into Business Impact

This practical 2-day customer service programme is designed to help participants deliver professional, consistent and customer-focused service when engaging with customers across d...

Duration: 2 days

Mode: In-house & Face-to-Face

Rating: 0.0 / 5

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Leadership and Management

Better Interviews, Better Hires: Strengthening Manager Capability in Structured Interviewing

This 2-day structured interviewing programme equips managers and leaders with the practical skills to make better, fairer and more evidence-based hiring decisions. Hiring is not me...

Duration: 2 Days

Mode: In-house & Face-to-Face

Rating: 0.0 / 5

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AI and Digital Productivity

AI Productivity Kit for HR Learning Specialists

AI Productivity Kit for HR Learning Specialists is a practical and hands-on 2-day programme designed to equip HR and Learning & Development professionals with the skills to leverag...

Duration: 2 days

Mode: In- House, Face to Face & Virtual

Rating: 0.0 / 5

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